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Unlimited internet. No hidden fees.

Bronze

^$39.99/mth*

Speeds up to
2 Mbps
Download

Silver

^$79.99/mth*

Speeds up to
4 Mbps
Download

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Gold

^$99.99/mth*

Speeds up to
6 Mbps
Download

Platinum

^$149.99/mth*

Speeds up to
10 Mbps
Download

Not available in all areas.

*$100 basic installation fee. $10/month equipment fee. Tax not included.

CHECK FOR COVERAGE IN YOUR AREA

Serving Shelby, Nacogdoches, San Augustine, and Panola counties.

Do you live in a rural area and have trouble getting quality internet? With NDemand, you can now enjoy streaming from multiple devices and without interruption.

To check for coverage, please email or call us to see what options are available to you as we are rapidly expanding and would love to hear from you.

Get Support

Internet Connectivity

Having connection issues? Before contacting customer support, let’s see if we can solve your issue by following some very easy steps.

Restart the router

The first thing to do is the easiest thing to do: reset the router by turning it off and then back on again. (This isn’t a factory reset.)

Just switch it off and then unplug the power cord from the back. Wait for 20 seconds and then plug it back in switch it on.

If you can’t find a power button on the device, it’s fine to just unplug it. Some routers don’t have any power buttons and will simply start up when plugged in.

Keep an eye on the lights on the front. When they stabilize and turn green, you should be able to use the WiFi again. Go ahead and turn off the WiFi on your laptop or phone and turn it back on again as well, just to be sure everything “starts fresh.”

Check your devices

Sometimes it’s your computer, phone, or tablet, not the WiFi, that is cutting off. To check, try turning the WiFi off on your computer or device and then turning it back on. If that doesn’t work, try restarting your computer or device.

Check your cables

Ensure that the cables are securely plugged into the WiFi router.

Still having trouble? Contact us.

Call us today at (866) 933-SURF (7873)

or email us below.